Tesco's worker reveals how they 'get petty revenge on rude' customers (2024)

A TESCO’S worker has revealed how they get revenge on rude customers - and how they have even prevented people from getting their deliveries.

The customer assistant, who has worked in retail for “a few years,” has explained how they have a “rude person service for every scenario.”

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They revealed that if they are working on the checkouts and a customer is being rude, then they will always “offer to pack their bags.”

Taking to online forum Reddit, the anonymous Tesco worker wrote: “When it comes to the fragile stuff like bread, chocolate bars, sausages, put your hand in the bag with the item pretending to be gentle.

“Then at the bottom of the bag give the item a decent squeeze. Not enough to break packaging but enough to make it annoying to eat.”

They then went on to explain how they deal with a rude customer when stocking the shelves.

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The employee wrote: “If you are filling shelves and a customer is rude in asking if something is in the back.

“Just say politely ‘I will take a look for you’ walk into the chiller or freezer, look at your phone for five minutes and then go back.

“Say ‘sorry we won’t have more until our delivery tonight’.”

They continued: “If a customer runs up barking ‘where are your eggs, why is it so hard to find stuff’ or whatever.

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“Even if the eggs are right behind them say ‘follow me’ walk them up and down one or two aisles saying ‘oh they used to be here, they have changed things around again.’

“Then take them back to the original aisle and say ‘ahh here they are’ acting surprised.”

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They then explained how to deal with customers who “hover” around the reduced items section.

The post read: “You get some right a***oles hovering over you as you reduce things, being nasty, telling you to ‘hurry up’.

“Easy solution to this, pretend there has been a spill, say out loud ‘oh no they need a mop in aisle 10.’ Then just go and take your break or use the toilet.”

This Tesco employee has also experienced rude customers when out delivering their food shop.

I work in a Tesco express and I just had to deal with this rude customer and I don't know anyway to be petty back

Tesco's employee

They continued to write: “If you turn up to a customer's house and they are treating you like shit.

“As you go back and forth to the van, if you see something like milk, bread or rice make sure you have a bucket and stab them with something sharp.

“Explain to the customer their milk or bread is damaged (show if necessary) and take it off their order. Know they will have to make another trip to the shop.”

But despite their negative experience, the employee wants to explain how these rude customers are rare.

I would only ever, hypothetically, do any of these things if a customer’s behaviour was abusive

Tesco's employee

They continued to write: “I want to express that the majority of customers I dealt with were absolutely lovely.

“I would never do anything malicious to anyone unless their behaviour was abhorrent.

“A person being clearly stressed out or in a hurry would not be treated badly.

“I would only ever, hypothetically, do any of these things if a customer’s behaviour was abusive.”

This post came after another Tesco Express employee took to the online forum to ask for advice on how to deal with rude customers.

The original post read: “I work in a Tesco Express and I just had to deal with this rude customer and I don't know anyway to be petty back.

“So, I want to know how others get petty revenge on rude customers.

“Please help me. So [I can take] revenge on these customers before I snap!”

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Another Reddit user said: “Lock them in the walk-in freezer.

“I've got four bodies behind the bakery cages, no one has discovered them yet."

Insider tip from a Tesco employee

A Tesco employee has revealed a surprising secret about the self-scan trolleys.

According to the worker, random checks on customers using these trolleys are not entirely random.

The checks are actually triggered by a specific customer habit.

If you frequently pick up and put down items without scanning them, you're more likely to be selected for a check.

This is due to the system detecting suspicious behaviour, which could indicate potential theft.

So, to avoid delays, it's best to scan items immediately after placing them in your trolley.

Tesco's worker reveals how they 'get petty revenge on rude' customers (2024)
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