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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,889 ratings
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Problems in the last 24 hours in Hyannis, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Hyannis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Hyannis, Barnstable County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Hyannis, Centerville and Mashpee.
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| City | Problem Type | Report Time |
|---|---|---|
 Hyannis | Internet | |
| Hyannis | TV | |
| Hyannis | Internet | |
| Centerville | Internet | |
| Mashpee | TV | |
| Barnstable | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Hyannis, Massachusetts
Latest outage, problems and issue reports in Hyannis and nearby locations:
- Tracey (@CapeGirl2011) reported fromMashpee, Massachusetts
Dear Comcast: You are a terrible company! I hate you! But thanks to lack of anti-trust enforcement you are the only option for cable and internet services. You are the worst company in the world and you get away with it because there's NO competition. F You!
- Sherilyn (@sherilyndarling) reported fromSandwich, Massachusetts
@comcastcares wondering how I can get help with my service and talk to a human being. Ive had this account for 6 years & I was hoping I could get a little help
- Mark Andrews (@MWAResearch) reported fromWest Dennis, Massachusetts
@Xfinity Spent hours with technical support. How do I find the right person to help me with Xfinity remote app
- chrístína 🌙⭐️ (@neon2glitter) reported fromNew Seabury, Massachusetts
@Xfinity is the worst internet. How can I work from home if I keep getting disconnected? 😣
- woody benson (@wbenson) reported fromNew Seabury, Massachusetts
New life low light. Unable to get advanced support from @Xfinity Groundhog Day, get to a first line rep, waste 30 minutes, get disconnected. Repeat. Repeat
- phil fratantonio (@Telecom_Savings) reported fromCity of Barnstable Town, Massachusetts
@SquawkCNBC I can’t believe CNBC is owned by Comcast and they don’t have redundancy built into the streaming service. This is embarrassing.
- Sally (@sallyarnlover) reported fromWest Yarmouth, Massachusetts
@comcastcares I duplicated a payment. How can I cancel one? Thanks
- Tracey (@CapeGirl2011) reported fromMashpee, Massachusetts
@ewheeler1976 @comcast @Xfinity 100%agree! #SEC doesn't give a crap antitrust disenfranchisem*nt of consumers when it comes to internet and cable.
- Kathi (@KathiVN) reported fromWest Yarmouth, Massachusetts
Never mind it was xfinity not your station
- Carol Perry (@rimom5) reported fromSouth Yarmouth, Massachusetts
@STARZ @Xfinity @Outlander_STARZ Call Comcast and they will help. It is happening in December. The agent went through all their programs and what’s involved. I plan to drop down a couple of tiers and get the Starz and HBO apps and save money.
- Brendan Griffin (@HighflyerBG11) reported fromCity of Barnstable Town, Massachusetts
@Xfinity your customer service is horrible! During a time like this you should step up your game #concast
- woody benson (@wbenson) reported fromNew Seabury, Massachusetts
@comcast internet and phone service down on 2 separate modems. Pls help
- woody benson (@wbenson) reported fromNew Seabury, Massachusetts
@Xfinity @comcast worst service ever
- woody benson (@wbenson) reported fromNew Seabury, Massachusetts
@comcast @Xfinity you have killed me. 20+ calls and one visit and you don’t help. You send me to first line support each time which makes it worse. I have advanced issue and you won’t connect me. Worst. Support. Ever.
- woody benson (@wbenson) reported fromNew Seabury, Massachusetts
@comcastcares yes another service outage. Worst support ever
- Mariah Catherine (@mariahcwong) reported fromMashpee, Massachusetts
Idk if it’s a Comcast issue...but they need to get their sh*t together with Netflix so it doesn’t do that torturous process of counting one percentage at a time....
- Tricia Burgess (@BurgessTricia) reported fromDennis Port, Massachusetts
@comcast I have been trying to get help from customer service for hours on Twitter since your system will not allow me to make an account but now my msgs just disappear when I send them.
- Corey Farrenkopf (@CoreyFarrenkopf) reported fromNorthwest Harwich, Massachusetts
Instead of writing today, I got to hang out with Comcast customer service for and hour and a half. Good times.
- frigidlight (@frigidlight) reported fromCity of Barnstable Town, Massachusetts
Hey @comcastcares instead of watching game 7 of the Stanley cup playoffs I get to watch your peice of sh*t cable box reboot over and over again. Thanks a lot! This is totally worth the $140+ per month that I pay you.
- Michael Sweeney (@Michael41971) reported fromCity of Barnstable Town, Massachusetts
@comcast **** them. What about a handycaped person. Who can help. I'm67 white and feel like I'm the minority. We should teach our children to be the best that they can be. White and lost. I need help to eat food. Please
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Health & Wealth (@DixieCourt11) reported
Y’all boys need to start saving these “I’m a vibe” women under their real names FPL, Xfinity, Car Note, Geico, Progressive, State Farm, Rent Office, Metro, T-Mobile, AT&T, SINGLE MAMA THAT NEED HELP, and etc...
- Carly (@nuclearcarly) reported
My feed keeps freezing, you monopolizing pieces of **** @comcast
- ͏ ͏ 𝕭𝖗𝖔𝖙𝖍𝖊𝖗 𝕭𝖆𝖗𝖗𝖞 (@BarryTaylorII) reported
@Xfinity y’all stay on some bs bro!!!!! Fix my connection!!
- Tommy Boy (@TommyAquinas7) reported
@Xfinity What is amazing but not surprising is that at least 6 times per @mlb @whitesox game your ****** service blanks out and resets but NEVER during a commercial. #YouSuck #MonopoliesAreEvil
- mike powers (@mchazpowers) reported
@Xfinity @XfinitySupport you can’t block ny sports from my cable and also block it from me using the mlb app… it can’t be both ways… been trying to fix for weeks now help!!!
- Sifu_gaming (@Sifu_gaming) reported
@RockyNoHands @WOW_WAY @Xfinity Hell yeah! Xfinity SUCKS! They don't understand the necessity of upload for us.
- ForYou🙊💞 (@Mykids00527302) reported
@Xfinity why you charging your customers $100 fees to send a tech out for service I'm paying you to provide.
- chat room predator (@mladyfootlocker) reported
The mere thought of talking to Comcast customer service sends me into a blind rage
- Miguel 🇸🇻 (@miguelarriola10) reported
@urfavsalvi I’m watching it on UNIVERSO, it’s under the NBC network. We have XFINITY cable if that means anything.
- EndlessPain 🇪🇷 (@Brazy_2021) reported
Fix yo service man @Xfinity
